CROWD CONTROL AND CRISIS MANAGEMENT COURSE
Course Introduction The course is aimed at any person designated on muster lists with the responsibility for the safety of passengers in emergency situations on board passenger ships. The training covers the minimum standard of competence for masters, chief mates, chief engineers, second engineers and any other person having responsibility for the safety of passengers in emergency situations on passenger vessels.
This course addresses the main factors to be aware of in a crisis and the key measures seafarers should deploy, such as how ship’s crew assess and respond to a crisis using the resources available; how the crew cope with the stress involved; how ship’s crew control large numbers of passengers and how the ships crew communicate effectively with passengers.
These measures can be worked into their vessel’s existing emergency procedures and practice, ensuring the crew are as prepared as possible should a crisis ever arise on board ship. This training will assist candidates to appreciate utilise existing resources on board, such as, any other person assigned immediate responsibility for embarking and disembarking passengers, for loading, discharging or securing cargo, or for closing hull openings.
The objectives of this course is to provide the student with the knowledge and skill in controlling a crowd in an emergency situation, locate essential safety and emergency equipment on board, communicate effectively with passengers during an emergency, demonstrate the use of personal life-saving appliances and comply with the ship's safety and emergency procedures.
Course Outline includes;
• Crowd management training
• Crew Familiarisation training
• Safety training for personnel providing direct service to passengers in passenger spaces
• Loading and embarkation procedures
• Carriage of dangerous goods
• Securing cargoes
• Stability, trim and stress calculations (for Officers)
• Opening, closing and securing hull openings
• Ship design, layout, emergency plans, procedures and drills
• Optimisation of resources
• Control response to emergencies
• Human behavior and responses
• Establish and maintain effective communications
By the end of the course, participants will be competent in carrying out the following tasks:
• How to control the response to an emergency
• How to optimise the use of resources in an emergency
• How to control passengers and other personnel during emergency situations
• How to establish and maintain effective communications
• Understand the importance of shipboard emergency organisational procedures and drills
In addition to a formal written assessment the candidates will be assessed through oral questioning, practical role play performance and within group workshop activities.
Candidate for certification will be required to demonstrate competence to undertake the tasks as listed in the course areas, outlined above.
Who should attend?
• Candidates who are at least 18yrs of age can attend the course;
• Candidates who can be able to swim and must also be medically fit.
5 days Time:
8.30am to 4.00pm
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